How a group-editor changes the character of a design meeting as well as its outcome
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
The work to make a network work: studying CSCW in action
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
The World Wide Web as Enabling Technology for CSCW: The Case of BSCW
Computer Supported Cooperative Work - Special issue on groupware and the World Wide Web
Conceptual models: begin by designing what to design
interactions
Unpacking "privacy" for a networked world
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Heuristic Evaluation of Groupware Based on the Mechanics of Collaboration
EHCI '01 Proceedings of the 8th IFIP International Conference on Engineering for Human-Computer Interaction
A diary study of mobile information needs
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
It's on my other computer!: computing with multiple devices
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Collective information practice: emploring privacy and security as social and cultural phenomena
Human-Computer Interaction
Yours, mine and (not) ours: social influences on group information repositories
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Communications of the ACM
Mobile taskflow in context: a screenshot study of smartphone usage
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Supporting research collaboration through bi-level file synchronization
Proceedings of the 17th ACM international conference on Supporting group work
Turbulence in the clouds: challenges of cloud-based information work
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A field study of multi-device workflows in distributed workspaces
Proceedings of the 2013 ACM international joint conference on Pervasive and ubiquitous computing
Learning management systems and cloud file hosting services: A study on students' acceptance
Computers in Human Behavior
Information Services and Use - Information Professionals 2050
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We studied how people use file sync and sharing services to better understand how early adopters conceptualize their interactions with the cloud. A survey of 106 users provided background information about current use of these cloud storage services and identified 19 people for in-depth interviews. Use cases described in the interviews revealed a hierarchy of concepts that participants needed to master to make full use of these services. Five pivotal concepts demonstrate that users make sense of the cloud as a: personal file repository, shared file repository, personal replicated file store, shared replicated file store, and synchronization mechanism that coordinates among replicas. We propose specific ways in which process transparency and interface scaffolding can help users build a more robust model of cloud services.