Email overload: exploring personal information management of email
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
“Making place” to make IT work: empirical explorations of HCI for mobile CSCW
GROUP '99 Proceedings of the international ACM SIGGROUP conference on Supporting group work
Using while moving: HCI issues in fieldwork environments
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction with mobile systems
Dealing with mobility: understanding access anytime, anywhere
ACM Transactions on Computer-Human Interaction (TOCHI)
Framing mobile collaborations and mobile technologies
Wireless world
Using the Experience Sampling Method to Evaluate Ubicomp Applications
IEEE Pervasive Computing
A diary study of task switching and interruptions
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Personal and Ubiquitous Computing
No task left behind?: examining the nature of fragmented work
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
When participants do the capturing: the role of media in diary studies
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Interaction in 4-second bursts: the fragmented nature of attentional resources in mobile HCI
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Negotiated rhythms of mobile work: time, place, and work schedules
GROUP '05 Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work
Disruption and recovery of computing tasks: field study, analysis, and directions
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Mobile kits and laptop trays: managing multiple devices in mobile information work
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A diary study of mobile information needs
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
It's on my other computer!: computing with multiple devices
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Plastic: a metaphor for integrated technologies
UbiComp '08 Proceedings of the 10th international conference on Ubiquitous computing
Self-interruption on the computer: a typology of discretionary task interleaving
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Supporting unplanned activities through cross-device interaction
Proceedings of the 2nd International Conference on Automotive User Interfaces and Interactive Vehicular Applications
Deep shot: a framework for migrating tasks across devices using mobile phone cameras
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Planning, apps, and the high-end smartphone: exploring the landscape of modern cross-device reaccess
Pervasive'11 Proceedings of the 9th international conference on Pervasive computing
Myngle: unifying and filtering web content for unplanned access between multiple personal devices
Proceedings of the 13th international conference on Ubiquitous computing
Smart phone use by non-mobile business users
Proceedings of the 13th International Conference on Human Computer Interaction with Mobile Devices and Services
Release your app on Sunday eve: finding the best time to deploy apps
Proceedings of the 13th International Conference on Human Computer Interaction with Mobile Devices and Services
The routines and social behaviours of frequent mcommerce shoppers
CHI '12 Extended Abstracts on Human Factors in Computing Systems
That syncing feeling: early user experiences with the cloud
Proceedings of the Designing Interactive Systems Conference
Soft trust and mCommerce shopping behaviours
MobileHCI '12 Proceedings of the 14th international conference on Human-computer interaction with mobile devices and services
Back to the app: the costs of mobile application interruptions
MobileHCI '12 Proceedings of the 14th international conference on Human-computer interaction with mobile devices and services
Supporting research collaboration through bi-level file synchronization
Proceedings of the 17th ACM international conference on Supporting group work
Characterizing and supporting cross-device search tasks
Proceedings of the sixth ACM international conference on Web search and data mining
A study on icon arrangement by smartphone users
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A field study of multi-device workflows in distributed workspaces
Proceedings of the 2013 ACM international joint conference on Pervasive and ubiquitous computing
CASCON '13 Proceedings of the 2013 Conference of the Center for Advanced Studies on Collaborative Research
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The impact of interruptions on workflow and productivity has been extensively studied in the PC domain, but while fragmented user attention is recognized as an inherent aspect of mobile phone usage, little formal evidence exists of its effect on mobile productivity. Using a survey and a screenshot-based diary study we investigated the types of barriers people face when performing tasks on their mobile phones, the ways they follow up with such suspended tasks, and how frustrating the experience of task disruption is for mobile users. From 386 situated samples provided by 12 iPhone and 12 Pocket PC users, we distill a classification of barriers to the completion of mobile tasks. Our data suggest that moving to a PC to complete a phone task is common, yet not inherently problematic, depending on the task. Finally, we relate our findings to prior design guidelines for desktop workflow, and discuss how the guidelines can be extended to mitigate disruptions to mobile taskflow.