Quality is in the eye of the beholder: meeting users' requirements for Internet quality of service
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
An admission control scheme for predictable server response time for web accesses
Proceedings of the 10th international conference on World Wide Web
Performance Guarantees for Web Server End-Systems: A Control-Theoretical Approach
IEEE Transactions on Parallel and Distributed Systems
The state of the art in locally distributed Web-server systems
ACM Computing Surveys (CSUR)
User adaptive content delivery mechanism on the world wide web
Proceedings of the 2002 ACM symposium on Applied computing
Inferring client response time at the web server
SIGMETRICS '02 Proceedings of the 2002 ACM SIGMETRICS international conference on Measurement and modeling of computer systems
Session-Based Admission Control: A Mechanism for Peak Load Management of Commercial Web Sites
IEEE Transactions on Computers
An optimal service ordering for a world wide web server
ACM SIGMETRICS Performance Evaluation Review
Web switch support for differentiated services
ACM SIGMETRICS Performance Evaluation Review
Kernel-based control of persistent web server connections
ACM SIGMETRICS Performance Evaluation Review
Differentiated Real-Time Data Services for E-Commerce Applications
Electronic Commerce Research
Performance Evaluation of Service Differentiating Internet Servers
IEEE Transactions on Computers
Ensuring Latency Targets in Multiclass Web Servers
IEEE Transactions on Parallel and Distributed Systems
Modeling and performance analysis of QoS-aware load balancing of web-server clusters
Computer Networks: The International Journal of Computer and Telecommunications Networking
Handling Multiple Bottlenecks in Web Servers Using Adaptive Inbound Controls
PIHSN '02 Proceedings of the 7th IFIP/IEEE International Workshop on Protocols for High Speed Networks
Approaches to Support Differentiated Quality of Web Service
COST 263 Proceedings of the Second International Workshop on Quality of Future Internet Services
Overload Behaviour and Protection of Event-driven Web Servers
Revised Papers from the NETWORKING 2002 Workshops on Web Engineering and Peer-to-Peer Computing
Kernel Mechanisms for Service Differentiation in Overloaded Web Servers
Proceedings of the General Track: 2002 USENIX Annual Technical Conference
Capacity Management for Internet Traffic
INTERWORKING '00 Proceedings of the 5th IFIP TC6 International Symposium on Next Generation Networks, Networks and Services for the Information Society
Kernel Support for Open QoS-Aware Computing
RTAS '03 Proceedings of the The 9th IEEE Real-Time and Embedded Technology and Applications Symposium
Integrated resource management for cluster-based Internet services
ACM SIGOPS Operating Systems Review - OSDI '02: Proceedings of the 5th symposium on Operating systems design and implementation
Performance Guarantees for Cluster-Based Internet Services
ICDCS '03 Proceedings of the 23rd International Conference on Distributed Computing Systems
Differentiated Caching Services; A Control-Theoretical Approach
ICDCS '01 Proceedings of the The 21st International Conference on Distributed Computing Systems
Measurement-Based Characterization and Classification of QoS-Enhanced Systems
IEEE Transactions on Parallel and Distributed Systems
Hop-count filtering: an effective defense against spoofed DDoS traffic
Proceedings of the 10th ACM conference on Computer and communications security
Using certes to infer client response time at the web server
ACM Transactions on Computer Systems (TOCS)
A method for transparent admission control and request scheduling in e-commerce web sites
Proceedings of the 13th international conference on World Wide Web
Web server QoS models: applying scheduling rules from production planning
Computers and Operations Research
Balance of Power: Dynamic Thermal Management for Internet Data Centers
IEEE Internet Computing
Integrated resource management for cluster-based internet services
OSDI '02 Proceedings of the 5th symposium on Operating systems design and implementationCopyright restrictions prevent ACM from being able to make the PDFs for this conference available for downloading
An Analytical Approach to Providing Controllable Differentiated Quality of Service in Web Servers
IEEE Transactions on Parallel and Distributed Systems
Effective Web browsing through content delivery adaptation
ACM Transactions on Internet Technology (TOIT)
QoS for internet services: done right
Proceedings of the 11th workshop on ACM SIGOPS European workshop
Understanding the management of client perceived response time
SIGMETRICS '06/Performance '06 Proceedings of the joint international conference on Measurement and modeling of computer systems
Feedback Control Architecture and Design Methodology for Service Delay Guarantees in Web Servers
IEEE Transactions on Parallel and Distributed Systems
A cost-efficient method for streaming stored content in a guaranteed QoS internet
Computer Networks: The International Journal of Computer and Telecommunications Networking
Quality-of-service differentiation on the internet: a taxonomy
Journal of Network and Computer Applications - Special issue: Network and information security: A computational intelligence approach
Defense against spoofed IP traffic using hop-count filtering
IEEE/ACM Transactions on Networking (TON)
Quorum: flexible quality of service for internet services
NSDI'05 Proceedings of the 2nd conference on Symposium on Networked Systems Design & Implementation - Volume 2
Performance evaluation of RSVP extensions for a guaranteed delivery scenario
Computer Communications
Extensible Contract Broker for Performance Differentiation
SEAMS '07 Proceedings of the 2007 International Workshop on Software Engineering for Adaptive and Self-Managing Systems
Fuzzy control for guaranteeing absolute delays in web servers
International Journal of High Performance Computing and Networking
QDSL: a queuing model for systems with differential service levels
SIGMETRICS '08 Proceedings of the 2008 ACM SIGMETRICS international conference on Measurement and modeling of computer systems
Multiple-resource request scheduling for differentiated QoS at website gateway
Computer Communications
Enforcing time-constraints effectively for QoS-aware servers
IDEAS '08 Proceedings of the 2008 international symposium on Database engineering & applications
Cost-based admission control for Internet Commerce QoS enhancement
Electronic Commerce Research and Applications
An intelligent Quality of Service brokering model for e-commerce
Expert Systems with Applications: An International Journal
Usage based service differentiation for end-to-end quality of service management
Computer Communications
An observation-based approach towards self-managing web servers
Computer Communications
Declarative scheduling in highly scalable systems
Proceedings of the 2010 EDBT/ICDT Workshops
Task assignment on parallel QoS systems
WISE'07 Proceedings of the 8th international conference on Web information systems engineering
Autonomic admission control for congested request processing systems
WISE'07 Proceedings of the 8th international conference on Web information systems engineering
Dynamic resource allocation for shared data centers using online measurements
IWQoS'03 Proceedings of the 11th international conference on Quality of service
Signal-based overload control for SIP servers
CCNC'10 Proceedings of the 7th IEEE conference on Consumer communications and networking conference
Decentralized workload management for assurance according to heterogeneous service levels
HASE'04 Proceedings of the Eighth IEEE international conference on High assurance systems engineering
Support for enterprise consolidation of I-O bound services
Software—Practice & Experience - Focus on Selected PhD Literature Reviews in the Practical Aspects of Software Technology
Designing next generation data-centers with advanced communication protocols and systems services
IPDPS'06 Proceedings of the 20th international conference on Parallel and distributed processing
Integrating network QoS and web QoS to provide end-to-end QoS
ACOS'06 Proceedings of the 5th WSEAS international conference on Applied computer science
Reactivity-based approaches to improve web systems' quality of service
Journal of Web Engineering
Overload protection for commodity network appliances
ACSAC'06 Proceedings of the 11th Asia-Pacific conference on Advances in Computer Systems Architecture
A self-tuning fuzzy control approach for end-to-end QoS guarantees in web servers
IWQoS'05 Proceedings of the 13th international conference on Quality of Service
Request scheduling for differentiated qos at website gateway
ICOIN'06 Proceedings of the 2006 international conference on Information Networking: advances in Data Communications and Wireless Networks
Adaptive admission control algorithm in a QoS-aware Web system
Information Sciences: an International Journal
ACES: An efficient admission control scheme for QoS-aware web servers
Computer Communications
Learning by playing in agent-oriented virtual learning environment
AEGS'11 Proceedings of the 2011 international conference on Agents for Educational Games and Simulations
Handling request variability for QoS-max measures
Euro-Par'07 Proceedings of the 13th international Euro-Par conference on Parallel Processing
Deadline and throughput-aware control for request processing systems
ISPA'07 Proceedings of the 5th international conference on Parallel and Distributed Processing and Applications
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The evolving needs of conducting commerce using the Internet requires more than just network quality of service mechanisms for differentiated services. Empirical evidence suggests that overloaded servers can have significant impact on user perceived response times. Furthermore, FIFO scheduling done by servers can eliminate any QoS improvements made by network-differentiated services. Consequently, server QoS is a key component in delivering end to end predictable, stable, and tiered services to end users. This article describes our research and results for WebQoS, an architecture for supporting server QoS. We demonstrate that through classification, admission control, and scheduling, we can support distinct performance levels for different classes of users and maintain predictable performance even when the server is subjected to a client request rate that is several times greater than the server's maximum processing rate