Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
interactions
Participatory Design: Issues and Concerns
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INTERACT '97 Proceedings of the IFIP TC13 Interantional Conference on Human-Computer Interaction
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PDC 04 Proceedings of the eighth conference on Participatory design: Artful integration: interweaving media, materials and practices - Volume 1
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Companion to the 23rd ACM SIGPLAN conference on Object-oriented programming systems languages and applications
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The unit of analysis in understanding the politics of participatory practice
Proceedings of the 11th Biennial Participatory Design Conference
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Proceedings of the 11th Biennial Participatory Design Conference
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A candor in reporting: designing dexterously for fire preparedness
CHI '12 Extended Abstracts on Human Factors in Computing Systems
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Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Capturing prolonged interactive experiences: a review of visual approaches in user research
Proceedings of the 6th International Conference on Designing Pleasurable Products and Interfaces
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Traditional PD research offers a range of methods for participant engagement. Yet little is shared of the microdynamics of participation at its most intense, when the designer as facilitator is challenged by a range of social contingencies. Engaging people in change can be a messy process, especially when emotions run high. This paper explores two situations where communities were asked to collaborate on disaster mitigation plans and looks at how facilitation took place to engage with these concerns. It considers the relationship between method and its enactment, between the participatory practitioner and participant group, and between intention and outcome. In doing so, it questions the prevalent research culture that anonymises facilitation and its agency. Instead, we offer a more synthesised reading of practice, by focusing on aspects that compound the designers' task, such as the dynamics of the group and emotions manifested by participants. We argue that we need to orientate towards understanding the designers' participatory practice, rather than reporting participatory methods alone. The act of engaging others involves an embodied knowing, with moment-by-moment shifts in position, focus and delivery. Acknowledging this involves a rethink of our frameworks for reflecting and reporting on design.