Configuring participation: on how we involve people in design

  • Authors:
  • John Vines;Rachel Clarke;Peter Wright;John McCarthy;Patrick Olivier

  • Affiliations:
  • Newcastle University, Newcastle Upon Tyne, United Kingdom;Newcastle University, Newcastle Upon Tyne, United Kingdom;Newcastle University, Newcastle Upon Tyne, United Kingdom;University College Cork, Cork, Ireland;Newcastle University, Newcastle upon Tyne, United Kingdom

  • Venue:
  • Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
  • Year:
  • 2013

Quantified Score

Hi-index 0.01

Visualization

Abstract

The term 'participation' is traditionally used in HCI to describe the involvement of users and stakeholders in design processes, with a pretext of distributing control to participants to shape their technological future. In this paper we ask whether these values can hold up in practice, particularly as participation takes on new meanings and incorporates new perspectives. We argue that much HCI research leans towards configuring participation. In exploring this claim we explore three questions that we consider important for understanding how HCI configures participation; Who initiates, directs and benefits from user participation in design? In what forms does user participation occur? How is control shared with users in design? In answering these questions we consider the conceptual, ethical and pragmatic problems this raises for current participatory HCI research. Finally, we offer directions for future work explicitly dealing with the configuration of participation.