A guide to metaphorical design
Communications of the ACM
Cooperative inquiry: developing new technologies for children with children
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
An investigation of finding and refinding information on the web
An investigation of finding and refinding information on the web
Journal of the American Society for Information Science and Technology
Large scale query log analysis of re-finding
Proceedings of the third ACM international conference on Web search and data mining
Creativity methods in interaction design
DESIRE '10 Proceedings of the 1st DESIRE Network Conference on Creativity and Innovation in Design
What makes re-finding information difficult? a study of email re-finding
ECIR'11 Proceedings of the 33rd European conference on Advances in information retrieval
Proceedings of the 2012 iConference
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This paper reports on a study that models the metacognitive thinking of users in relation to memory and refinding information. Twenty-seven participants, in five separate groups ranging in age from 13 to early 30's, sketched visual metaphors representing strategies and interventions that the participants thought would remind them to remember before information was lost, in order to better relocate information. Nine themes emerged: embeddedness, fear and anxiety, interruptions, messiness and discomfort, locked doors and barriers, proximity and adjacency, signs and tattoos, scripts, and finally, the voice. This study started from the premise that design should begin with the user's metaphor as a way to describe the user's mind and ways of thinking and end with the designer mapping the metaphor to the artifact. The long term goal of this work is to move from ideation to implementation, using the users' metaphors of the mind as a basis for the design of information environments that scaffold metacognition during the search process.