Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Very low-cost internet access using KioskNet
ACM SIGCOMM Computer Communication Review
Colour management is a socio-technical problem
Proceedings of the 2008 ACM conference on Computer supported cooperative work
StoryBank: mobile digital storytelling in a development context
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
"edit this page": the socio-technological infrastructure of a wikipedia article
Proceedings of the 27th ACM international conference on Design of communication
Where there's a will there's a way: mobile media sharing in urban india
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
MOSES: exploring new ground in media and post-conflict reconciliation
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Mobile-izing health workers in rural India
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Evaluating the accuracy of data collection on mobile phones: a study of forms, sms, and voice
ICTD'09 Proceedings of the 3rd international conference on Information and communication technologies and development
Chale, how much it cost to browse?: results from a mobile data price transparency trial in Ghana
Proceedings of the Sixth International Conference on Information and Communication Technologies and Development: Full Papers - Volume 1
An experiment in reducing cellular base station power draw with virtual coverage
Proceedings of the 4th Annual Symposium on Computing for Development
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We argue for the importance of understanding the human infrastructure in ICTD projects. We do this through two field studies in low-income communities of Bangalore, India---on technology usage in urban slums and mobile media sharing on a wider scale. We offer ICTD researchers and practitioners an analytical lens to understand the shared social norms and practices, flows of information and materials, and creative processes that underlie existing information and communication access. We then provide a discussion of the systemic processes (usage, maintenance, and diffusion) and properties that constitute a human infrastructure. We end with opportunistic areas for ICT4D and human infrastructures. Through such a lens, we offer ICTD designers and researchers ways of understanding use and everyday practice to respond to developmental challenges through technologies.