Two people walk into a bar: dynamic multi-party social interaction with a robot agent

  • Authors:
  • Mary Ellen Foster;Andre Gaschler;Manuel Giuliani;Amy Isard;Maria Pateraki;Ronald P.A. Petrick

  • Affiliations:
  • Heriot-Watt University, Edinburgh, United Kingdom;fortiss GmbH, Munich, Germany;fortiss GmbH, Munich, Germany;University of Edinburgh, Edinburgh, United Kingdom;Foundation for Research and Technology - Hellas, Heraklion, Crete, Greece;University of Edinburgh, Edinburgh, United Kingdom

  • Venue:
  • Proceedings of the 14th ACM international conference on Multimodal interaction
  • Year:
  • 2012

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Abstract

We introduce a humanoid robot bartender that is capable of dealing with multiple customers in a dynamic, multi-party social setting. The robot system incorporates state-of-the-art components for computer vision, linguistic processing, state management, high-level reasoning, and robot control. In a user evaluation, 31 participants interacted with the bartender in a range of social situations. Most customers successfully obtained a drink from the bartender in all scenarios, and the factors that had the greatest impact on subjective satisfaction were task success and dialogue efficiency.