The development of working relationships
Intellectual teamwork
Recommending and evaluating choices in a virtual community of use
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Effects of four computer-mediated communications channels on trust development
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Virtual Teams: People Working Across Boundaries with Technology, Second Edition
Virtual Teams: People Working Across Boundaries with Technology, Second Edition
Is seeing believing?: how recommender system interfaces affect users' opinions
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Communication and Trust in Global Virtual Teams
Organization Science
Developing Trust in Virtual Teams
HICSS '97 Proceedings of the 30th Hawaii International Conference on System Sciences: Information Systems Track-Collaboration Systems and Technology - Volume 2
Trust in Virtual Teams: Towards an Integrative Model of Trust Formation
HICSS '04 Proceedings of the Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 1 - Volume 1
Is anybody out there?: antecedents of trust in global virtual teams
Journal of Management Information Systems - Special section: Managing virtual workplaces and teleworking with information technology
Changing the Perspective: Improving Generate thinkLets for Ideation
HICSS '10 Proceedings of the 2010 43rd Hawaii International Conference on System Sciences
Impact of collaborative traces on trustworthiness
Proceedings of the 4th International Workshop on Cooperative and Human Aspects of Software Engineering
Gender pluralism in problem-solving software
Interacting with Computers
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Previous research has shown that diversity within distributed collaborative teams can lead to innovation, but trust must exist for the open expression of innovative ideas and establishment of idea credibility. Initial trust is pivotal for distributed teams where team members have never met face-to-face and have only a very limited time to accomplish a task. Our goal is to determine if knowing specific information about other team members could enhance initial trust and improve productivity and satisfaction in idea generation and idea evaluation sessions. In an experiment, we showed that cognitive and affective trust could be successfully enhanced by presenting relevant information elements, such as domain expertise and personal hobbies, and could have positive effects on the quality and quantity of ideas in idea generation sessions as well as the satisfaction of the participants with the rating result in idea evaluation sessions. However, participants receiving personal information often misconstrue this as professional competency. We also describe gender differences observed in the idea generation sessions and discuss how to better design future systems for supporting idea generation and idea evaluation activities.