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ACE '06 Proceedings of the 8th Australasian Conference on Computing Education - Volume 52
Advanced Engineering Informatics
Expert Systems with Applications: An International Journal
Training Students to Work Effectively in Partially Distributed Teams
ACM Transactions on Computing Education (TOCE)
Mobile collaboration: exploring the role of social capital
ACM SIGMIS Database
Proceedings of the 11th International Conference on Information Integration and Web-based Applications & Services
International Journal of Human-Computer Studies
The role of soft information in trust building: evidence from online social lending
TRUST'10 Proceedings of the 3rd international conference on Trust and trustworthy computing
Trust estimation in a virtual team: A decision support method
Expert Systems with Applications: An International Journal
Computer networking and sociotechnical threats
ICANCM'11/ICDCC'11 Proceedings of the 2011 international conference on applied, numerical and computational mathematics, and Proceedings of the 2011 international conference on Computers, digital communications and computing
EG-ICE'06 Proceedings of the 13th international conference on Intelligent Computing in Engineering and Architecture
ITS'10 Proceedings of the 10th international conference on Intelligent Tutoring Systems - Volume Part II
Computer networking and sociotechnical threats
CSCC'11 Proceedings of the 2nd international conference on Circuits, Systems, Communications & Computers
Supporting initial trust in distributed idea generation and idea evaluation
Proceedings of the 17th ACM international conference on Supporting group work
International Journal of Information Technology Project Management
E-Leadership and Trust Management: Exploring the Moderating Effects of Team Virtuality
International Journal of Technology and Human Interaction
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Traditional models of trust have seen trust as being created as a result of a long history of interaction, but recent studies of trust in virtual teams have shown the existence of high initial trust among team members. This paper proposes an integrated model of trust that encompasses both the traditional view of trust and the swift trust found in virtual teams. Based on the dual process theories of cognition, we argue that individuals form trust attitudes via three distinct routes at different stages of a relationship: the peripheral route, the central route, and the habitual route, irrespective. In the initial stages of a relationship when individuals lack information about each other, they rely on peripheral cues (e.g., third party information, social categories, roles, and rules) to form trust. Once individuals have shared history and knowledge of the other party, they use the central route, which involves the assessment of the other party's ability, integrity, and benevolence. Finally, after long periods of shared history in which the individuals develop a habitual pattern of trust, along with possible emotional bonds, they are no longer motivated to deliberately assess trust, and instead simply enact prior trust attitudes via the habitual route. The mediated communication environment predominantly used by virtual teams slows down the progression among the three routes, and increases perceived risk.