Long-term interactions with empathic robots: evaluating perceived support in children

Authors:
Iolanda Leite;Ginevra Castellano;André Pereira;Carlos Martinho;Ana Paiva
Affiliations:
INESC-ID and Instituto Superior Técnico, Technical University of Lisbon, Oeiras, Portugal;HCI Centre, School of Electronic, Electrical and Computer Engineering, University of Birmingham, United Kingdom;INESC-ID and Instituto Superior Técnico, Technical University of Lisbon, Oeiras, Portugal;INESC-ID and Instituto Superior Técnico, Technical University of Lisbon, Oeiras, Portugal;INESC-ID and Instituto Superior Técnico, Technical University of Lisbon, Oeiras, Portugal
Venue:
ICSR'12 Proceedings of the 4th international conference on Social Robotics
Year:
2012

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Abstract

In this paper, we present an empathic model for social robots that aim to interact with children for extended periods of time. The application of this model to a scenario in which a social robot plays chess with children is described. To evaluate the proposed model, we ran a long-term study in an elementary school and measured children's perception of social support. Our results suggest that children felt supported by the robot in a similar extent to what, in general, children feel supported by their peers. Another interesting finding was that the most valued form of social support was esteem support (reinforcing the other person's sense of competence and self-esteem).