Lead users: a source of novel product concepts
Management Science
The Cathedral and the Bazaar
The Wisdom of Crowds
User involvement competence for radical innovation
Journal of Engineering and Technology Management
IT Professional
Ubiquitous city: Urban technologies, urban infrastructure and urban informatics
Journal of Information Science
Leveraging Crowdsourcing: Activation-Supporting Components for IT-Based Ideas Competition
Journal of Management Information Systems
HICSS '10 Proceedings of the 2010 43rd Hawaii International Conference on System Sciences
Proceedings of the International Conference on Management of Emergent Digital EcoSystems
An exploration of user-generated wireless broadband infrastructures in digital cities
Telematics and Informatics
Digital Cities: Towards an integrated decision support methodology
Telematics and Informatics
Editorial of the Special Issue on Digital Cities
Telematics and Informatics
A methodology of identifying ubiquitous smart services for U-city development
UIC'07 Proceedings of the 4th international conference on Ubiquitous Intelligence and Computing
Ontology-based flexible topic classification of crowdsourcing textual resources
Proceedings of the Fifth International Conference on Management of Emergent Digital EcoSystems
Hi-index | 0.00 |
Within this article, the strengths and weaknesses of crowdsourcing for idea generation and idea selection in the context of smart city innovation are investigated. First, smart cities are defined next to similar but different concepts such as digital cities, intelligent cities or ubiquitous cities. It is argued that the smart city-concept is in fact a more user-centered evolution of the other city-concepts which seem to be more technological deterministic in nature. The principles of crowdsourcing are explained and the different manifestations are demonstrated. By means of a case study, the generation of ideas for innovative uses of ICT for city innovation by citizens through an online platform is studied, as well as the selection process. For this selection, a crowdsourcing solution is compared to a selection made by external experts. The comparison of both indicates that using the crowd as gatekeeper and selector of innovative ideas yields a long list with high user benefits. However, the generation of ideas in itself appeared not to deliver extremely innovative ideas. Crowdsourcing thus appears to be a useful and effective tool in the context of smart city innovation, but should be thoughtfully used and combined with other user involvement approaches and within broader frameworks such as Living Labs.