Trust in virtual teams: theory and tools

Authors:
Ban Al-Ani;David Redmiles;Cleidson R.B. de Souza;Rafael Prikladnicki;Sabrina Marczak;Filippo Lanubile;Fabio Calefato
Affiliations:
University of California, Irvine, Irvine, CA, USA;University of California, Irvine, Irvine, CA, USA;Federal University of Pará & Vale Institute of Technology, Belém, Brazil;Pontifícia Universidade Católica do Rio Grande do Sul, Porto Alegre, Brazil;Pontifícia Universidade Católica do Rio Grande do Sul, Porto Alegre, Brazil;University of Bari, Bari, Italy;University of Bari, Bari, Italy
Venue:
Proceedings of the 2013 conference on Computer supported cooperative work companion
Year:
2013

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Abstract

We present a workshop in which trust in virtual teams is the central theme. Trust is essential for effective and efficient collaborations to take place and is more challenging when people are unable to meet face-to-face. The workshop aims to generate discussions which address three key issues within this general theme: 1) the factors that engender and inhibit trust, 2) the structure of a trust framework, 3) and the requirements for software tools that support the development of trust during virtual collaborations.