E-government success factors in the context of an IT-enabled budget reform: a questionnaire report

  • Authors:
  • Gabriel Puron-Cid

  • Affiliations:
  • Centro de Investigacion y Docencia Economicas (CIDE)

  • Venue:
  • Proceedings of the 6th International Conference on Theory and Practice of Electronic Governance
  • Year:
  • 2012

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Abstract

The adoption of e-government initiatives is not in vacuum. They are usually adopted in complex settings influenced by not only IT factors but other factors from different structures, such as contextual, organizational, collaboration, knowledge, and trust. These structures come from the context in which the e-government project is embedded. The goal of this research is to explore the multiple factors from various structures involved in e-government success using a contemporary case of an IT-enabled budget reform in Mexico. This study comprises a descriptive summary of answers from a questionnaire applied over federal and state government officials who participated in this initiative who adopted it into their daily practice. Due to the context of the IT-enabled budget reform, questions about the factors from different structures including the budgeting structure were analyzed. General characteristics and potential benefits of the e-government initiative were also examined. The main motivation of this study is to extend our understanding of possible enablers and inhibitors that public officials face during the adoption of e-government projects into work routines and different contexts. Derived from the questionnaire results, a selection of 11 "practical advices" were identified as useful for a successful adoption of e-government projects.