Hand and eyes: how eye contact is linked to gestures in video conferencing

  • Authors:
  • Katja Neureiter;Martin Murer;Verena Fuchsberger;Manfred Tscheligi

  • Affiliations:
  • University of Salzburg, Salzburg, Austria;University of Salzburg, Salzburg, Austria;University of Salzburg, Salzburg, Austria;University of Salzburg, Salzburg, Austria

  • Venue:
  • CHI '13 Extended Abstracts on Human Factors in Computing Systems
  • Year:
  • 2013

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Abstract

Video-mediated communication (VMC) technologies enable communication and interaction over distance and try to provide the user the experience of real face-to-face interaction and social presence. Although those systems allow a variety of nonverbal cues, most of them lack eye contact due to the vertical displacement between the camera (e.g., at the top edge of the screen) and the image of the communication partner's eyes. In an initial study we explored the interdependency of eye contact, gaze behavior and gestures with respect to social presence. Our results indicate that allowing for eye contact fosters the perception of gestures.