Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
The drift table: designing for ludic engagement
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Staying open to interpretation: engaging multiple meanings in design and evaluation
DIS '06 Proceedings of the 6th conference on Designing Interactive systems
Interaction as a component of meaning-making
Proceedings of the 7th ACM conference on Designing interactive systems
About face 3: the essentials of interaction design
About face 3: the essentials of interaction design
Interactive Media: The Semiotics of Embodied Interaction
Interactive Media: The Semiotics of Embodied Interaction
Critical methods and user generated content: the iPhone on YouTube
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The rogue in the lovely black dress: intimacy in world of warcraft
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Semiotic Engineering Methods for Scientific Research in HCI
Semiotic Engineering Methods for Scientific Research in HCI
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System evaluation in user-centered design commonly confronts the users' interpretations with the designers' intentions. In most research, the authoritative designer view remains the touchstone against which all user interpretation is evaluated. However, the proliferation of technology use in daily life puts this view under increasing pressure. As technology is more often being used beyond the workplace, more diverse target user groups and contexts of use make interaction broader and more personal. Acknowledging this increased variation in user interpretation, we are developing an evaluation method to identify and analyze variation and shifts in end user interpretation, helping designers to balance and support different meanings, instead of imposing only one authoritative interpretation.