The computer reaches out: the historical continuity of interface design
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The Organisation in Ethnography –A Discussion of Ethnographic Fieldwork Programs in CSCW
Computer Supported Cooperative Work
Proceedings of the second Nordic conference on Human-computer interaction
Usability evaluation considered harmful (some of the time)
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the 26th annual ACM international conference on Design of communication
Configuring User-Designer Relations: Interdisciplinary Perspectives
Configuring User-Designer Relations: Interdisciplinary Perspectives
Sketching User Experiences: Getting the Design Right and the Right Design
Sketching User Experiences: Getting the Design Right and the Right Design
Into the wild: challenges and opportunities for field trial methods
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The relationship of action research to human-computer interaction
ACM Transactions on Computer-Human Interaction (TOCHI)
Research in the wild: understanding 'in the wild' approaches to design and development
Proceedings of the Designing Interactive Systems Conference
Proceedings of the 11th International Conference on Mobile and Ubiquitous Multimedia
Engaging in island life: big data, micro data, domestic analytics and smart islands
Proceedings of the 2013 ACM conference on Pervasive and ubiquitous computing adjunct publication
Wild food practices: understanding the wider implications for design and HCI
Proceedings of the 2013 ACM conference on Pervasive and ubiquitous computing adjunct publication
Taste and place: design, HCI, location and food
Proceedings of the 5th international workshop on Multimedia for cooking & eating activities
Quick and dirty: lightweight methods for heavyweight research
Proceedings of the companion publication of the 17th ACM conference on Computer supported cooperative work & social computing
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In order to bring about innovation within a community-based context, different stakeholder communities often need to be engaged so that they may appropriately take part in the design process. The 'invisible' work of engagement is frequently overlooked, and yet it plays an important, often pivotal role within many design-based research projects. It revolves around negotiations with a series of stakeholder communities in the design setting and ethnographic understandings of the site and community. Insights and accounts are offered based upon practical experience: existing methodologies and engagement strategies are expanded upon. Our research has shown that understanding and employing community engagement strategies is key to the creation of a network of successfully civilly-engaged stakeholders. Failure to instigate such civil engagement appropriately can endanger the project, as the research 'turns' upon this. We present the approaches taken and critically understand the role of community engagement within the design process, with the purpose of enabling designers and other practitioners to appreciate the role that community engagement plays in systems design and the practical implications this might have for it. This research proceeds from a long-term project in which researchers explored community engagement within the context of design.