Estimating the number of subjects needed for a thinking aloud test
International Journal of Human-Computer Studies
Systematic Introduction to Expert Systems: Knowledge Representations and Problem Solving Methods
Systematic Introduction to Expert Systems: Knowledge Representations and Problem Solving Methods
The Role of User Involvement in Requirements Quality and Project Success
RE '05 Proceedings of the 13th IEEE International Conference on Requirements Engineering
Varieties of User-Centeredness
HICSS '06 Proceedings of the 39th Annual Hawaii International Conference on System Sciences - Volume 08
The impacts of user review on software responsiveness: Moderating requirements uncertainty
Information and Management
Effective user involvement in product development by improving the analysis of user needs
Behaviour & Information Technology
User participation in software development projects
Communications of the ACM
Artificial Intelligence: A Modern Approach
Artificial Intelligence: A Modern Approach
Number of people required for usability evaluation: the 10±2 rule
Communications of the ACM
Working with users to ensure quality of innovative software product despite uncertainties
ACIIDS'11 Proceedings of the Third international conference on Intelligent information and database systems - Volume Part I
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There are serious problems with uncertainty referred to various aspects during evolutional development of an innovative software product. An open list of uncertain items in an expert system development is presented. In AI area some formal approaches to uncertainties are applied to build an expert system for medical diagnostics. Following the general idea applied in medicine, an informal approach to reduce uncertainties concerning product functions and handled data has been applied to improve software product quality. If symptoms of software 'disease' are learnt then the proper diagnosis and therapy may be specified. Various forms of user centeredness in a software process are discussed. Among other activities, the periodical assessment of a software product by its users is recommended to reduce some uncertainties. Users provide this way the regular feedback on a product. The experience, related to the developed non-trivial expert system assessed by its users, is described.