Media spaces: bringing people together in a video, audio, and computing environment
Communications of the ACM
TeamRooms: network places for collaboration
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
The Feature and Service Interaction Problem in Telecommunications Systems: A Survey
IEEE Transactions on Software Engineering
Collaborative virtual environments
Communications of the ACM
Collaboration in multi-modal virtual worlds: comparing touch, text, voice and video
The social life of avatars
Avatars in Networked Virtual Environments
Avatars in Networked Virtual Environments
A pragmatic approach to service interaction filtering between call control services
Computer Networks: The International Journal of Computer and Telecommunications Networking
Feature interaction: a critical review and considered forecast
Computer Networks: The International Journal of Computer and Telecommunications Networking
Bringing People Together-An Infrastructure for Shared Virtual Worlds on the Internet
WET-ICE '97 Proceedings of the 6th Workshop on Enabling Technologies on Infrastructure for Collaborative Enterprises
Distributed virtual reality: building a multi-user layer for the EVE Platform
Journal of Network and Computer Applications
An ECA-P Policy-based Framework for Managing Ubiquitous Computing Environments
MOBIQUITOUS '05 Proceedings of the The Second Annual International Conference on Mobile and Ubiquitous Systems: Networking and Services
A survey and comparison of CSCW groupware applications
SAICSIT '06 Proceedings of the 2006 annual research conference of the South African institute of computer scientists and information technologists on IT research in developing countries
Towards a classification of web service feature interactions
Computer Networks: The International Journal of Computer and Telecommunications Networking
Handling feature interactions in the language for end system services
Computer Networks: The International Journal of Computer and Telecommunications Networking
Managing feature interactions between distributed SIP call control services
Computer Networks: The International Journal of Computer and Telecommunications Networking
Feature interactions between internet services and telecommunication services
Proceedings of the 3rd International Conference on Principles, Systems and Applications of IP Telecommunications
Virtual worlds as a tool for enterprise services
CCNC'09 Proceedings of the 6th IEEE Conference on Consumer Communications and Networking Conference
Managing distributed feature interactions in enterprise SIP application servers
ICC'09 Proceedings of the 2009 IEEE international conference on Communications
Integrating enterprise communications into google wave
CCNC'10 Proceedings of the 7th IEEE conference on Consumer communications and networking conference
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Existing online collaboration tools and platforms provide basic communications integration and the ability to include some real-time information sources. Moreover, users prefer to be able to choose which collaboration tool they use for a given interaction, and over the course of long-term collaboration, will typically use a variety of tools, including email, instant messages, wikis, blogs, web conferences, and shared documents. For enterprise use there is a need to integrate the various tools as well as link with existing intelligent communication systems to support long-term collaborations in a variety of ways. Due to the number and different nature of collaboration services used in enterprises today, building such a federated collaboration platform is challenging. Collaboration tools differ in terms of storage model, APIs, content organization, addressing, formats, user authentication, and user interface. By the very nature of such systems they include a large number of independently developed features and services and thus provide a strong potential for feature interactions. This paper presents novel work on feature interaction analysis in collaboration environments and presents an approach to detect and resolve such interactions where the collaboration space is used as a communication endpoint. In this paper ConnectedSpaces is used as a basis to carry out a detailed analysis of feature interaction problems in collaboration environments. ConnectedSpaces is a new model for federated collaboration environments. Like a number of existing systems, ConnectedSpaces uses a collaboration space as the basic construct. ConnectedSpaces enables the user to work directly in the client application of their choice; this is illustrated with plug-ins for MS Outlook, Internet Explorer and Skype. This paper presents distinctive characteristics of ConnectedSpaces, including views, spaces as communication endpoints, space persistence and structuring, and embedded objects. Using these features, new types of feature interactions for collaboration platforms are categorized and analyzed. The work presented in this paper focuses on handling feature interactions which are caused by using ConnectedSpaces as a communication endpoint with enterprise communication platforms. This work is novel as it is the first investigation into feature interactions with collaboration platforms. Our approach uses a runtime feature interaction technique which can cope with features being provided by different organizations.