Evaluating usability methods: why the current literature fails the practitioner
interactions - The digital muse: HCI in support of creativity
The Essential Persona Lifecycle: Your Guide to Building and Using Personas
The Essential Persona Lifecycle: Your Guide to Building and Using Personas
Proceedings of the 3rd ACM SIGCHI symposium on Engineering interactive computing systems
HCD'11 Proceedings of the 2nd international conference on Human centered design
Usability planner: a tool to support the process of selecting usability methods
INTERACT'11 Proceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part IV
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The establishment of human-centered design within system development processes is still a challenge. Numerous usability methods exist that aim to increase usability and user experience of a system. Nevertheless, the selection of appropriate methods remains to be difficult, as there exist many different factors that have a significant influence on the appropriateness of the methods in their context of use. This paper presents a new concept for the selection of usability methods. It focuses on a) the selection of appropriate usability methods with regard to their applicability in the various stages of system development and b) accounting for interdependencies between multiple methods by balancing them with respect to the usability dimensions effectiveness, efficiency and satisfaction.