Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
Faltering from ethnography to design
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GROUP '03 Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work
Crowdsourcing user studies with Mechanical Turk
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
TurKit: tools for iterative tasks on mechanical Turk
Proceedings of the ACM SIGKDD Workshop on Human Computation
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CHI '10 Extended Abstracts on Human Factors in Computing Systems
The anatomy of a large-scale human computation engine
Proceedings of the ACM SIGKDD Workshop on Human Computation
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Proceedings of the ACM SIGKDD Workshop on Human Computation
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XRDS: Crossroads, The ACM Magazine for Students - Comp-YOU-Ter
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CHI '11 Extended Abstracts on Human Factors in Computing Systems
Amazon mechanical turk: Gold mine or coal mine?
Computational Linguistics
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the 2013 conference on Computer supported cooperative work
Turkopticon: interrupting worker invisibility in amazon mechanical turk
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Crowdsourcing is a key current topic in CSCW. We build upon findings of a few qualitative studies of crowdworkers. We conducted an ethnomethodological analysis of publicly available content on Turker Nation, a general forum for Amazon Mechanical Turk (AMT) users. Using forum data we provide novel depth and detail on how the Turker Nation members operate as economic actors, working out which Requesters and jobs are worthwhile to them. We show some of the key ways Turker Nation functions as a community and also look further into Turker-Requester relationships from the Turker perspective -- considering practical, emotional and moral aspects. Finally, following Star and Strauss [25] we analyse Turking as a form of invisible work. We do this to illustrate practical and ethical issues relating to working with Turkers and AMT, and to promote design directions to support Turkers and their relationships with Requesters.