Spatial hypertext: designing for change
Communications of the ACM
Hypertext paths and the World-Wide Web: experiences with Walden's Paths
HYPERTEXT '97 Proceedings of the eighth ACM conference on Hypertext
The travails of visually impaired web travellers
HYPERTEXT '00 Proceedings of the eleventh ACM on Hypertext and hypermedia
OCELOT: a system for summarizing Web pages
SIGIR '00 Proceedings of the 23rd annual international ACM SIGIR conference on Research and development in information retrieval
Bridging the gap: between accessibility and usability
interactions - Bridging the gap
Gist summaries for visually impaired surfers
Proceedings of the 7th international ACM SIGACCESS conference on Computers and accessibility
Analysis of navigability of Web applications for improving blind usability
ACM Transactions on Computer-Human Interaction (TOCHI)
Evaluating DANTE: Semantic transcoding for visually disabled users
ACM Transactions on Computer-Human Interaction (TOCHI)
Filtering and withdrawing: strategies for coping with information overload in everyday contexts
Journal of Information Science
WebinSitu: a comparative analysis of blind and sighted browsing behavior
Proceedings of the 9th international ACM SIGACCESS conference on Computers and accessibility
International Journal of Human-Computer Studies
A survey of software learnability: metrics, methodologies and guidelines
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Enriching web information scent for blind users
Proceedings of the 11th international ACM SIGACCESS conference on Computers and accessibility
GOMS analysis as a tool to investigate the usability of web units for disabled users
Universal Access in the Information Society
More than meets the eye: a survey of screen-reader browsing strategies
Proceedings of the 2010 International Cross Disciplinary Conference on Web Accessibility (W4A)
Towards a tool for keystroke level modeling of skilled screen reading
Proceedings of the 12th international ACM SIGACCESS conference on Computers and accessibility
Identifying Behavioral Strategies of Visually Impaired Users to Improve Access to Web Content
ACM Transactions on Accessible Computing (TACCESS)
Automatic web accessibility metrics: Where we are and where we can go
Interacting with Computers
Guidelines are only half of the story: accessibility problems encountered by blind users on the web
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Journal of the American Society for Information Science and Technology
Evaluating accessibility-in-use
Proceedings of the 10th International Cross-Disciplinary Conference on Web Accessibility
Proceedings of the 24th ACM Conference on Hypertext and Social Media
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Interaction on the Web is often problematic for visually disabled users. In order to analyse how visually disabled users deal with problematic situations we carried out a secondary analysis of 2 independent datasets containing the interaction of 24 users. As a result, we determine the situations in which coping occurs including uncertainty, reduced mobility, confusion and overload, and identify 17 tactics employed to overcome these situations, being impulsive clicking, exploration tactics and re-doing some of the most noteworthy. These tactics are novel in that they are contextualised and complete: their presence denotes the presence of specific problems. Therefore, these tactics are behavioural markers of cognitive processes that indicate problematic situations. We highlight the importance of these behavioural markers for designers and tools in order to remove the need to cope, evaluate accessibility-in-use and inform navigation models.