TRIPs: an integrated intelligent problem-solving assistant
AAAI '98/IAAI '98 Proceedings of the fifteenth national/tenth conference on Artificial intelligence/Innovative applications of artificial intelligence
The Inmates Are Running the Asylum
The Inmates Are Running the Asylum
Toward conversational human-computer interaction
AI Magazine
IEEE Intelligent Systems
Tracking initiative in collaborative dialogue interactions
ACL '98 Proceedings of the 35th Annual Meeting of the Association for Computational Linguistics and Eighth Conference of the European Chapter of the Association for Computational Linguistics
Establishing and maintaining long-term human-computer relationships
ACM Transactions on Computer-Human Interaction (TOCHI)
Designing for long-term human-robot interaction and application to weight loss
Designing for long-term human-robot interaction and application to weight loss
So Let's See: Taking and Keeping the Initiative in Collaborative Dialogues
IVA '07 Proceedings of the 7th international conference on Intelligent Virtual Agents
"My Roomba is Rambo": intimate home appliances
UbiComp '07 Proceedings of the 9th international conference on Ubiquitous computing
MAINTAINING ENGAGEMENT IN LONG-TERM INTERVENTIONS WITH RELATIONAL AGENTS
Applied Artificial Intelligence - Intelligent Virtual Agents
CDS '10 Proceedings of the 2010 Workshop on Companionable Dialogue Systems
DESCRIBING THE INTERACTIVE DOMESTIC ROBOT SETUP FOR THE SERA PROJECT
Applied Artificial Intelligence - Social Engagement with Robots and Agents
Applied Artificial Intelligence - Social Engagement with Robots and Agents
ON THE NATURE OF ENGINEERING SOCIAL ARTIFICIAL COMPANIONS
Applied Artificial Intelligence - Social Engagement with Robots and Agents
Living with a robot companion: empirical study on the interaction with an artificial health advisor
ICMI '11 Proceedings of the 13th international conference on multimodal interfaces
IEEE Transactions on Robotics
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In this chapter, we argue that it is already possible, with existing technologies, to go beyond fictional scenarios of virtual butlers or assistive robot companions, and that realistic, long-term studies of their use contribute much needed knowledge about user styles and hence design requirements. Such a study, undertaken by the EU project SERA (Social Engagement with Robots and Agents) is reported, and the data collected are presented, compared, and discussed. The striking difference between idealized personae (such as "Tina") and real users motivated a detailed case study about the frequently observed issue of initiative and floor management. The case study shows the considerable degree to which users shape human-robot interaction with their individual styles. In conclusion, a few such user styles, together with design consequences, are outlined on the basis of the data analysis, with the aim of enriching future scenario descriptions with more realistic personae.