Computers work for women: Gender differences in e-supported divorce mediation

Authors:
Katalien N. L. Bollen;Alain-Laurent Verbeke;Martin C. Euwema
Affiliations:
University of Leuven, Research Group Work, Organisational and Personnel Psychology, Department of Psychology, Tiensestraat 102, Box 3725, B-3000 Leuven, Belgium;University of Leuven, Institute for Contract Law, Department of Law, Tiensestraat 41, Box 3450, B-3000 Leuven, Belgium;University of Leuven, Research Group Work, Organisational and Personnel Psychology, Department of Psychology, Tiensestraat 102, Box 3725, B-3000 Leuven, Belgium
Venue:
Computers in Human Behavior
Year:
2014

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Abstract

Despite the increasing use of e-mediated services to settle divorce, research on its effectiveness is limited. In this paper, we investigate the effectiveness of an asynchronous e-supported tool to mediate divorces in the Netherlands. In order to do so, we rely on (a) the number of agreements reached and (objective) (b) with the help of a survey, we ask men and women about their perceptions of justice when involved in an e-mediated divorce (subjective). Results show that in more than 75% of the cases parties reach an agreement. Furthermore, findings indicate that both Dutch men and women evaluate e-supported divorce mediation favorably with high levels of perceived distributive, procedural, interpersonal as well as informational justice. Although men and women do not differ regarding perceptions of distributive and informational justice, women perceive significantly more procedural and interpersonal justice than men. Theoretical and practical implications are discussed.