More applicable environmental scanning systems leveraging "modern" information systems

  • Authors:

  • Jörg H. Mayer;Neon Steinecke;Reiner Quick;Timm Weitzel

  • Affiliations:

  • Institute of Information Management, University of St. Gallen, St. Gallen, Switzerland 9000;Department of Accounting and Auditing, Darmstadt University of Technology, Darmstadt, Germany 64289;Department of Accounting and Auditing, Darmstadt University of Technology, Darmstadt, Germany 64289;Department of Accounting and Auditing, Darmstadt University of Technology, Darmstadt, Germany 64289

  • Venue:
  • Information Systems and e-Business Management
  • Year:
  • 2013

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Abstract

With Ansoff's article about weak signals as a flagship example, a substantial body of knowledge about environmental scanning systems exists. However, these concepts often go unused in practice. The 2008/2009 economic crisis provided a strong, ongoing impulse for redesigning such information systems (IS). This article develops six guidelines for the conceptual design of environmental scanning systems that are more applicable than those specified by previous research. We start with literature research, which reveals three gaps in existing approaches. Then we develop design guidelines to fill these gaps with the help of "modern" IS. To address the lack of sound requirements analysis, our first design principle proposes 360-degree environmental scanning systems for executives and suggests how to select the most important scanning areas. Three further findings cover weaknesses in the IS model perspective, focusing on more effective implications of weak signals. In terms of method, we propose incorporating scanning results more closely into executives' decision-making processes. Applying the design guidelines at a raw materials and engineering company, we arrive at a prototype we call the "corporate radar." It includes an IS-based tree with economic value added at risk on top. The resulting lessons learned help to evaluate our findings and the research method presented here, as well provide concrete starting points for future research.