A pattern approach to interaction design
DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
Product, process, and profit: the politics of usability in a software venture
ACM Journal of Computer Documentation (JCD)
Can user-centered interface design be applied to education?
ACM SIGCSE Bulletin
The "engineering" of software, a different kind of engineering
ACM SIGSOFT Software Engineering Notes
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