User interface evaluation in the real world: a comparison of four techniques
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Usability testing vs. heuristic evaluation: was there a contest?
ACM SIGCHI Bulletin
Comparison of empirical testing and walkthrough methods in user interface evaluation
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
CHI '95 Conference Companion on Human Factors in Computing Systems
The Usability Problem Taxonomy: A Framework for Classificationand Analysis
Empirical Software Engineering
Toward a more accurate view of when and how people seek help with computer applications
SIGDOC '07 Proceedings of the 25th annual ACM international conference on Design of communication
Usability inspection methods after 15 years of research and practice
SIGDOC '07 Proceedings of the 25th annual ACM international conference on Design of communication
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