The Turing effect: the nature of trust in expert systems advice

Explanations from intelligent systems: theoretical foundations and implications for practice

MIS Quarterly

Motivating, influencing, and persuading users

The human-computer interaction handbook

The role of trust in automation reliance

International Journal of Human-Computer Studies - Special issue: Trust and technology

Factors and effects of information credibility

Proceedings of the ninth international conference on Electronic commerce

Designs for explaining intelligent agents

International Journal of Human-Computer Studies

Recommendation Agents for Electronic Commerce: Effects of Explanation Facilities on Trusting Beliefs

Journal of Management Information Systems