User's complaints: Information system problems from the user's perspective
Journal of Systems Management
Adoption intention in GSS: relative importance of beliefs
ACM SIGMIS Database - Special double issue: diffusion of technological innovation
The Turing effect: the nature of trust in expert systems advice
Expertise in context
Credibility and computing technology
Communications of the ACM
The elements of computer credibility
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
What makes Web sites credible?: a report on a large quantitative study
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Journal of the American Society for Information Science and Technology
Consumer trust in an Internet store
Information Technology and Management
Developing and Validating Trust Measures for e-Commerce: An Integrative Typology
Information Systems Research
The Measurement of Web-Customer Satisfaction: An Expectation and Disconfirmation Approach
Information Systems Research
Building Effective Online Marketplaces with Institution-Based Trust
Information Systems Research
What Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology
International Journal of Electronic Commerce
International Journal of Electronic Commerce
Software Preannouncements and Their Impact on Customers' Perceptions and Vendor Reputation
Journal of Management Information Systems
Trust and TAM in online shopping: an integrated model
MIS Quarterly
Going beyond completeness in information retrieval
International Journal of Computational Science and Engineering
Augmenting web pages and search results to support credibility assessment
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Evaluating credibility of web information
Proceedings of the 4th International Conference on Uniquitous Information Management and Communication
On credibility improvements for automotive navigation systems
Personal and Ubiquitous Computing
Hi-index | 0.00 |
Website success hinges on how credible the consumers consider the information on the website. Unless consumers believe the website's information is credible, they are not likely to be willing to act on the advice and will not develop loyalty to the website. This paper reports on how individual differences and initial website impressions affect perceptions of information credibility of an unfamiliar advice website. Results confirm that several individual difference variables and initial impression variables (perceived reputation, perceived website quality, and willingness to explore the website) play an important role in developing information credibility of an unfamiliar website, with first impressions and individual differences playing equivalent roles. The study also confirms the import of information credibility by demonstrating it positively influences perceived usefulness, perceived site risk, willingness to act on website advice, and perceived consumer loyalty toward the website.