Human cognition and human computer interaction
Proc. of the 2nd European conference on Readings on cognitive ergonomics - mind and computers
Information Systems Development: A Systematic Approach
Information Systems Development: A Systematic Approach
A visit to a very small database: lessons from managing the review of papers submitted for CHI'91
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Searching for unity among diversity: exploring the “interface” concept
CHI '93 Proceedings of the INTERACT '93 and CHI '93 Conference on Human Factors in Computing Systems
Organizational obstacles to interface design and development: two participant-observer studies
ACM Transactions on Computer-Human Interaction (TOCHI)
Communications of the ACM
Work-centered design: a case study of a mixed-initiative scheduler
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Human in the loop concept design and evaluation of a multi-targeting system
Proceedings of the 29th Annual European Conference on Cognitive Ergonomics
TURF: Toward a unified framework of EHR usability
Journal of Biomedical Informatics
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Computer systems in the form of tools for specific functions within a work environment are becoming increasingly common. Because the users are not computer experts, and because the introduction of the new tools can dramatically change their tasks, problems arise. It is argued that even if the proper design of the MMI is very important, this will not solve all the problems. More basic problems concern what functions should be included in the system and how the users can understand what the system can do in different work situations and how the response should be evaluated in the context of the work situations. This is demonstrated by experiences from application projects. It is concluded that more research must be devoted to these problem areas. Another important result is the fact that the possibilities to develop more generally applicable computer based tools are limited. Adaption to local circumstances and needs is usually a necessity.