KWM: Knowledge-based Workflow Model for Agile Organization

  • Authors:
  • Ha Bin Lee;Jong Woo Kim;Sung Joo Park

  • Affiliations:
  • Graduate School of Management, Korea Advanced Institute of Science and Technology, Seoul, Korea;Department of Statistics, Chungnam National University, Seoul, Korea;Graduate School of Management, Korea Advanced Institute of Science and Technology, Seoul, Korea

  • Venue:
  • Journal of Intelligent Information Systems
  • Year:
  • 1999

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Abstract

The workflow management system (WFMS) in an agile organization should be highly adaptable to the frequent organizational changes. To increase the adaptability of contemporary WFMSs, a mechanism for managing changes within the organizational structure and changes in business rules needs to be reinforced. In this paper, a knowledge-based approach for workflow modeling is proposed, in which a workflow is defined as a set of business rules. Knowledge on the organizational structure and special workflow, such as role/actor mappings and complex routing rules, can be explicitly modeled in KWM (Knowledge-based Workflow Model). Using knowledge representation scheme and dependency management facility, a change propagation mechanism is provided to adapt to the frequent changes in the organizational structure, business rules, and procedures.