Beyond the chalkboard: computer support for collaboration and problem solving inmeetings (Reprint)
Computer-supported cooperative work: a book of readings
Determinants and patterns of control over technology in a computerized meeting room
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
Integration of interpersonal space and shared workspace: ClearBoard design and experiments
ACM Transactions on Information Systems (TOIS)
Things that make us smart: defending human attributes in the age of the machine
Things that make us smart: defending human attributes in the age of the machine
Designing engineers
Topics in rhetorical invention and technological design: the hermeneutics of software engineering
Topics in rhetorical invention and technological design: the hermeneutics of software engineering
An examination of the collaborative design process using multiple media resources and sharing protocols
Fragmented interaction: establishing mutual orientation in virtual environments
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
Recomposition: putting it all back together again
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
Computer
Going Public: Collaborative Systems Design for Multidisciplinary Conversations
CoBuild '99 Proceedings of the Second International Workshop on Cooperative Buildings, Integrating Information, Organization, and Architecture
ACM Journal of Computer Documentation (JCD)
Co-experience: the social user experience
CHI '03 Extended Abstracts on Human Factors in Computing Systems
DPPI '03 Proceedings of the 2003 international conference on Designing pleasurable products and interfaces
Improving the Effectiveness of Virtual Teams by Adapting Team Processes
Computer Supported Cooperative Work
Enterprise Information Systems
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As the new century opens, work processes have been reengineered, shifting from Tayloristic models of sequential specialization toward work processes that are concurrent and multidisciplinary. This shift in work processes put a premium on design collaborations in which members of project teams go beyond the simple coordination of still individualistic work to engage in joint activity aimed at the co-construction of "collective work products. " In this paper, we outline five basic characteristics emerging from a small but important body of work describing design collaboration. We then go on to suggest why most common collaborative technologies provide poor support for these characteristics, although recent trends are moving in promising directions. We conclude by outlining four criteria which technological mediation for design collaboration must meet in order to effectively support this new kind of work practice. These criteria can assist practitioners in evaluating the ever changing and ever increasing number of collaborative technologies.