On the characterization of law and computer systems: the normative systems perspective
Deontic logic in computer science
Communications of the ACM
Reaching agreements through argumentation: a logical model and implementation
Artificial Intelligence
The Gaia Methodology for Agent-Oriented Analysis and Design
Autonomous Agents and Multi-Agent Systems
Autonomous Agents and Multi-Agent Systems
IEEE Internet Computing
A Social Mechanism of Reputation Management in Electronic Communities
CIA '00 Proceedings of the 4th International Workshop on Cooperative Information Agents IV, The Future of Information Agents in Cyberspace
The Role of Trust and Deception in Virtual Societies
HICSS '01 Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 7 - Volume 7
Principles of Trust for MAS: Cognitive Anatomy, Social Importance, and Quantification
ICMAS '98 Proceedings of the 3rd International Conference on Multi Agent Systems
On Social Commitment, Roles and Preferred Goals
ICMAS '98 Proceedings of the 3rd International Conference on Multi Agent Systems
Towards Socially Sophisticated BDI Agents
ICMAS '00 Proceedings of the Fourth International Conference on MultiAgent Systems (ICMAS-2000)
Norm adoption in the NoA agent architecture
AAMAS '03 Proceedings of the second international joint conference on Autonomous agents and multiagent systems
Commitment Management through Constraint Reification
AAMAS '04 Proceedings of the Third International Joint Conference on Autonomous Agents and Multiagent Systems - Volume 1
Fuzzy trust evaluation and credibility development in multi-agent systems
Applied Soft Computing
Agent-based virtual organisations for the Grid
Multiagent and Grid Systems - Smart Grid Technologies & Market Models
Electronic institutions for B2B: dynamic normative environments
Artificial Intelligence and Law
Application of Agent-Based Personal Web of Trust to Local Document Ranking
KES-AMSTA '07 Proceedings of the 1st KES International Symposium on Agent and Multi-Agent Systems: Technologies and Applications
NoA: a normative agent architecture
IJCAI'03 Proceedings of the 18th international joint conference on Artificial intelligence
Learning knowledge rich user models from the semantic web
UM'03 Proceedings of the 9th international conference on User modeling
Supervised interaction: a form of contract management to create trust between agents
AAMAS'02 Proceedings of the 2002 international conference on Trust, reputation, and security: theories and practice
Towards an institutional environment using norms for contract performance
CEEMAS'05 Proceedings of the 4th international Central and Eastern European conference on Multi-Agent Systems and Applications
Inter-enterprise collaboration management in dynamic business networks
OTM'05 Proceedings of the 2005 Confederated international conference on On the Move to Meaningful Internet Systems - Volume >Part I
Building a fuzzy trust network in unsupervised multi-agent environments
OTM'05 Proceedings of the 2005 OTM Confederated international conference on On the Move to Meaningful Internet Systems
Applying a fuzzy trust model to e-commerce systems
AI'05 Proceedings of the 18th Australian Joint conference on Advances in Artificial Intelligence
Virtual enterprise normative framework within electronic institutions
ESAW'04 Proceedings of the 5th international conference on Engineering Societies in the Agents World
A simple argumentation based contract enforcement mechanism
CIA'06 Proceedings of the 10th international conference on Cooperative Information Agents
Rigorous Methods for Software Construction and Analysis
CLIMA'05 Proceedings of the 6th international conference on Computational Logic in Multi-Agent Systems
Informed deliberation during norm-governed practical reasoning
AAMAS'05 Proceedings of the 2005 international conference on Agents, Norms and Institutions for Regulated Multi-Agent Systems
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Supervised interaction is concerned with the problem of establishing trust between contracting agents in electronic markets. Agents act as representatives of their organisations or of individuals, negotiate contracts for the supply of goods and services and manage their delivery. It is essential for the automation of business transactions to put safeguards in place that ensure that errant behaviour is either prevented or sanctioned. The model proposed in the paper - Supervised Interaction - consists of three elements: an organisational framework, a contract specification language and a contract management process. The organisational framework emphasises the importance of introducing a trusted third party into any automated business transaction. Three essential roles are, therefore, proposed: the addressee, counter-party and authority. The normative positions of the agents involved in an automated business transaction are explicitly expressed within the contracts that govern agents' behaviour during supervised interaction. This interaction model is designed to provide the web of trust necessary for successful deployment of agent-mediated electronic markets.