Prototypes as assets, not toys: why and how to extract knowledge from prototypes
Proceedings of the 18th international conference on Software engineering
The role of knowledge in software development
Communications of the ACM
Growing systems in emergent organizations
Communications of the ACM
Independent validation of specifications: a coordination headache
WET-ICE '96 Proceedings of the 5th International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises (WET ICE'96)
Creating conditions for participation: conflicts and resources in systems development
Human-Computer Interaction
Representations and user-developer interaction in cooperative analysis and design
Human-Computer Interaction
Requirements engineering in new product development
Communications of the ACM - Urban sensing: out of the woods
Enterprise Information Systems
Measurement models for survivability and competitiveness of very large E-marketplace
ICCS'03 Proceedings of the 2003 international conference on Computational science: PartII
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The rapid deployment of high quality commercial technology often results in organizational reengineering. These changes reflect in different software engineering aspects, as the increase of software complexity. Within heterogeneous environments, due to the variety of users classes and their geographical distribution, a common understanding of the domain knowledge can be a hard task and would lead to a high uncertainty of the knowledge of real needs. User centered design methods along with knowledge engineering techniques proved to be suitable in such cases. This paper describes an evolutionary proposal for requirements engineering of a system to support the management of telecommunication networks. The proposal enhanced and speeded the software development, achieving a better acceptance of the system since the software group managed to efficiently acquire the organizational knowledge.