Beyond the chalkboard: computer support for collaboration and problem solving in meetings
Communications of the ACM
The computer reaches out: the historical continuity of interface design
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Beyond the interface: encountering artifacts in use
Designing interaction
The limits of ethnography: combining social sciences for CSCW
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Moving out from the control room: ethnography in system design
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Translation between software designers and users
Communications of the ACM - Special issue Participatory Design
Activity theory as a potential framework for human-computer interaction research
Context and consciousness
Computer-mediated activity: functional organs in social and developmental contexts
Context and consciousness
The social-technical design circle
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Design for network communities
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
ACM SIGGROUP Bulletin - Special issue: enterprise modelling: case studies and business process re-engineering
Moving Practice: From Classrooms to MOO Rooms
Computer Supported Cooperative Work - Special issue on interaction and collaboration in MUDs
Network Communities: Something Old, Something New, Something Borrowed …
Computer Supported Cooperative Work - Special issue on interaction and collaboration in MUDs
The Virtual Community: Homesteading on the Electronic Frontier
The Virtual Community: Homesteading on the Electronic Frontier
Participatory Design: Principles and Practices
Participatory Design: Principles and Practices
Design at Work: Cooperative Design of Computer Systems
Design at Work: Cooperative Design of Computer Systems
Moose crossing: construction, community, and learning in a networked virtual world for kids
Moose crossing: construction, community, and learning in a networked virtual world for kids
Collaborative Networked Communication: MUDs as Systems Tools: MUDs as Systems Tools
LISA '93 Proceedings of the 7th USENIX conference on System administration
Design of a social interaction environment for electronic marketplaces
DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
PDC 04 Proceedings of the eighth conference on Participatory design: Artful integration: interweaving media, materials and practices - Volume 1
Doing Virtually Nothing: Awareness and Accountability in Massively Multiplayer Online Worlds
Computer Supported Cooperative Work
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Network communities are especially interesting anduseful settings in which to look closely at theco-evolution of technology and social practice, tobegin to understand how to explore the full space ofdesign options and implications. In a networkcommunity we have a magnified view of the interactionsbetween social practice and technical mechanisms,since boundaries between designers and users areblurred and co-evolution here is unusually responsiveto user experience. This paper is a reflection on howwe have worked with social and technical designelements in Pueblo, a school-centered networkcommunity supported by a MOO (an Internet-accessible,text-based virtual world). Four examples from Puebloillustrate different ways of exploring the designspace. The examples show how designers can rely onsocial practice to simplify a technicalimplementation, how they can design technicalmechanisms to work toward a desirable social goal, howsimilar technical implementations can have differentsocial effects, and how social and technicalmechanisms co-evolve. We point to complexities of thedesign process and emphasize the contributions ofmediators in addressing communication breakdowns amonga diverse group of designers.