Minimizing Ecological Gaps in Interface Design

  • Authors:
  • John C. Thomas;Wendy A. Kellogg

  • Affiliations:
  • -;-

  • Venue:
  • IEEE Software
  • Year:
  • 1989

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Abstract

The authors explore what they call an ecological gap between what is observed during interface evaluation in a laboratory and what happens when the interface is used in the real world. They look at the gap as it relates to users, tasks, systems, and the real-world context. They propose specific techniques to be used at different phases of development for evaluation and tuning the interfaces in a real-world context.