The hidden messages in computer networks
Harvard Business Review
The evolution of user behavior in a computerized conferencing system
Communications of the ACM
Beyond the chalkboard: computer support for collaboration and problem solving in meetings
Communications of the ACM
Social choice theory and distributed decision making
COCS '88 Proceedings of the ACM SIGOIS and IEEECS TC-OA 1988 conference on Office information systems
Shared hardware: a novel technology for computer support of face to face meetings
COCS '90 Proceedings of the ACM SIGOIS and IEEE CS TC-OA conference on Office information systems
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
Groupware: some issues and experiences
Communications of the ACM
Integrating expert systems with group decision support systems
ACM Transactions on Information Systems (TOIS)
An annotated bibliography of computer supported cooperative work
ACM SIGCHI Bulletin - Special issue: Computer supported cooperative work
CAIS: collaborative asynchronous inspection of software
SIGSOFT '94 Proceedings of the 2nd ACM SIGSOFT symposium on Foundations of software engineering
CSCW '86 Proceedings of the 1986 ACM conference on Computer-supported cooperative work
Embedded phenomena: supporting science learning with classroom-sized distributed simulations
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Journal of Management Information Systems
Designing for collaborative creative problem solving
Proceedings of the 6th ACM SIGCHI conference on Creativity & cognition
International Journal of Networking and Virtual Organisations
Information systems management issues for the 1990s
MIS Quarterly
| Hi-index | 0.04 |
The increasing reliance on group decision-making in today's complex business environments and advances in microcomputer, telecommunications and graphic presentation technology have combined to create a growing interest in the design of group decision support systems (GDSS). Planning is an important group decision-making activity within organizations. Effective planning depends on the generation and analysis of innovative ideas. For this reason, the idea generation and management process has been chosen as the domain for the study of the design and implementation of a GDSS to support complex, unstructured group decision processes within organizations.The MIS Planning and Decision Laboratory has been constructed to provide a research facility for the study of the planning and decision process while top executives from a variety of organizations use the laboratory to conduct actual planning sessions for their organization. This paper presents the design of a system to support the idea generation and analysis process in organization planning. Results of research conducted in the MIS Planning and Decision Laboratory on the use of the Electronic Brainstorming system with over 100 planners from a variety of organizations are presented and discussed.The findings of the research indicate that computer brainstorming stimulates task oriented behavior, decreases group interactions and equalizes participation. Information presentation, network speed and typing skills of the upper level managers were identified as possible inhibitors of the idea generation process that must be considered in the design of the system and the methodology for its use. Planners using the GDSS reported high levels of satisfaction with the process and outcome of the planning sessions. They rated the computer as an important tool for idea generation and the computer brainstorming process as "Much Better" than manual brainstorming.