M/G/c queueing systems with multiple customer classes: characterization and control of achievable performance under nonpreemptive priority rules

Optimal load balancing and scheduling in a distributed computer system

Journal of the ACM (JACM)

Sample-path conservation laws, with applications to scheduling queues and fluid systems

Queueing Systems: Theory and Applications

Optimal Policies for Multi-server Non-preemptive Priority Queues

Queueing Systems: Theory and Applications

The Throughput of Sequential Testing

Proceedings of the 8th International IPCO Conference on Integer Programming and Combinatorial Optimization

Performance Evaluation in Industry: A Personal Perspective

Performance Evaluation: Origins and Directions

Dynamic Scheduling via Polymatroid Optimization

Performance Evaluation of Complex Systems: Techniques and Tools, Performance 2002, Tutorial Lectures

Dynamic Routing in Large-Scale Service Systems with Heterogeneous Servers

Queueing Systems: Theory and Applications

Computational Geometric Approach to Submodular Function Minimization for Multiclass Queueing Systems

IPCO '07 Proceedings of the 12th international conference on Integer Programming and Combinatorial Optimization

Optimal Scheduling and Incentive Compatible Pricing for a Service System with Quality of Service Guarantees

Manufacturing & Service Operations Management

On the Efficiency-Fairness Trade-off

Management Science