Analyzing a new learning strategy according to different knowledge levels
Computers & Education
An Agent-Based System for Supporting Learning from Case Studies
IBERAMIA 2002 Proceedings of the 8th Ibero-American Conference on AI: Advances in Artificial Intelligence
Users Modeling for Adaptive Call Centers
AH '02 Proceedings of the Second International Conference on Adaptive Hypermedia and Adaptive Web-Based Systems
Goal-Based Autonomous Social Agents: Supporting Adaptation and Teaching in a Distributed Environment
ITS '98 Proceedings of the 4th International Conference on Intelligent Tutoring Systems
LeCS: A Collaborative Case Study System
ITS '00 Proceedings of the 5th International Conference on Intelligent Tutoring Systems
ITS '00 Proceedings of the 5th International Conference on Intelligent Tutoring Systems
Multi-agent Negotiation to Support an Economy for Online Help and Tutoring
ITS '00 Proceedings of the 5th International Conference on Intelligent Tutoring Systems
Effects of community size and contact rate in synchronous social q&a
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Predictive student model supported by fuzzy-causal knowledge and inference
Expert Systems with Applications: An International Journal
ITS'06 Proceedings of the 8th international conference on Intelligent Tutoring Systems
SPRITS: secure pedagogical resources in intelligent tutoring systems
ITS'06 Proceedings of the 8th international conference on Intelligent Tutoring Systems
Proceedings of the 21st international conference companion on World Wide Web
Motivating participation in social computing applications: a user modeling perspective
User Modeling and User-Adapted Interaction
Beyond Expertise Seeking: A Field Study of the Informal Knowledge Practices of Healthcare IT Teams
Computer Supported Cooperative Work
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Universities, experiencing growths in student enrollment and reductions in operating budgets, are faced with the problem of providing adequate help resources for students. Help resources are needed at an institution-wide and also at a course-specific level, due to the limited time of instructors to provide help and answer questions. The Intelligent IntraNet Peer Help Desk provides an integration and application of previously developed ARIES Lab tools for peer help to university teaching. One of its components, CPR, provides a subject-oriented discussion forum and FAQ-list providing students with electronic help. Another component, PHelpS, suggests an appropriate peer to provide human help. In both cases it is peer help, since the help originates from students themselves. The selection of the appropriate help resource (electronic or human) is based on modelling student knowledge and on a conceptual model of the subject material.