Information behaviour meets social capital: a conceptual model
Journal of Information Science
In Justice We Trust: Predicting User Acceptance of E-Customer Services
Journal of Management Information Systems
The crucial role of user's perceived trust in the orchestration and adoption of IT-ecosystems
Proceedings of the International Conference on Management of Emergent Digital EcoSystems
Large Emergency-Response Exercises: Qualitative Characteristics - A Survey
Simulation and Gaming
Determinants of consumers' perceived trust in IT-ecosystems
Journal of Theoretical and Applied Electronic Commerce Research
Foundations of Organizational Trust: What Matters to Different Stakeholders?
Organization Science
Communication content relations to coordination and trust over time: a computer game perspective
Proceedings of the 5th International Conference on Communities and Technologies
The Role of Communication and Trust in Global Virtual Teams: A Social Network Perspective
Journal of Management Information Systems
Manufacturing & Service Operations Management
Reflected Knowledge and Trust in Global Collaboration
Management Science
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This paper investigates the antecedents of intraorganizational trust and, more specifically, how the frequency of communication between trustor and trustee moderates the impact of these factors on perceived trustworthiness. Data on 157 dyadic relationships among 50 senior managers within a multinational corporation confirm that the effect of both trustor, as well as trustee characteristics on the level of perceived trustworthiness, is moderated by the frequency of communication between the two parties. As communication frequency increases, the trustor's general attitudinal predisposition towards peers becomes less important as a determinant of his/her evaluation of trustworthiness of other managers within the organization. In contrast, as communication frequency increases, the trustor's and trustee's contexts within the organization become more important determinants of perceived trustworthiness.