dg.o '07 Proceedings of the 8th annual international conference on Digital government research: bridging disciplines & domains
The impact of technology on the quality of information
Proceedings of the ninth international conference on Electronic commerce
Disruptions in information flow: a revenue costing supply chain dilemma
Journal of Theoretical and Applied Electronic Commerce Research
Profiting from Knowledge Management: The Impact of Time and Experience
Information Systems Research
Computer simulation of innovation implementation strategies
Winter Simulation Conference
Disruptive Innovation Strategy Effects on Hard-Disk Maker Population: A System Dynamics Study
Information Resources Management Journal
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The history of management practice is filled with innovations that failed to live up to the promise suggested by their early success. A paradox currently facing organizational theory is that the failure of these innovations often cannot be attributed to an intrinsic lack of efficacy. To resolve this paradox, in this paper I study the process ofinnovation implementation. Working from existing theoretical frameworks, I synthesize a model that describes the process through which participants in an organization develop commitment to using a newly adopted innovation. I then translate that framework into a formal model and analyze it using computer simulation. The analysis suggests three new constructs--reversion, regeneration, and the motivation threshold--characterizing the dynamics of implementation. Taken together, the constructs provide an internally consistent theory of how seemingly rational decision rules can create the apparent paradox of innovations that generate early results but fail to produce sustained benefit.