Information interaction: providing a framework for information architecture

  • Authors:
  • Elaine G. Toms

  • Affiliations:
  • Faculty of Information Studies, University of Toronto, Toronto, Ontario, Canada

  • Venue:
  • Journal of the American Society for Information Science and Technology
  • Year:
  • 2002

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Abstract

Information interaction is the process that people use in interacting with the content of an information system. Information architecture is a blueprint and navigational aid to the content of information-rich systems. As such information architecture performs an important supporting role in information interactivity. This article elaborates on a model of information interactivity that crosses the "no-man's land" between user and computer articulating a model that includes user, content and system, illustrating the context for information architecture.