Human-computer interaction
Believe it or not: factors influencing credibility on the Web
Journal of the American Society for Information Science and Technology
International Journal of Human-Computer Studies
Journal of the American Society for Information Science and Technology
Information interaction: providing a framework for information architecture
Journal of the American Society for Information Science and Technology
Evaluation and Usage and Acceptance of Electronic Journals: Results of an Electronic Survey of Max Planck Society Researchers including Usage Statistics from Elsevier, Springer, and Academic Press
A nonlinear model of information-seeking behavior
Journal of the American Society for Information Science and Technology
The many faces of accessibility: engineers' perception of information sources
Information Processing and Management: an International Journal
Extended technology acceptance model of internet utilization behavior
Information and Management
Perceptions of credibility of scholarly information on the web
Information Processing and Management: an International Journal
Information Processing and Management: an International Journal
Exploring usefulness and usability in the evaluation of open access digital libraries
Information Processing and Management: an International Journal
Enhancing Library Services with Web 2.0 Functionalities
ECDL '08 Proceedings of the 12th European conference on Research and Advanced Technology for Digital Libraries
An evaluation framework of user interaction with metadata surrogates
Journal of Information Science
How usable are operational digital libraries: a usability evaluation of system interactions
Proceedings of the 1st ACM SIGCHI symposium on Engineering interactive computing systems
Journal of Information Science
Usability evaluation factors research in network database system
IDGD'11 Proceedings of the 4th international conference on Internationalization, design and global development
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Digital libraries, e-journal platforms, portals, e-prints and other web-based information systems provide services supporting users to perform intense work tasks that require complex interaction activities. The main components of such services are the users, the offered content and the system on which they are performed. This paper presents a model, which analyses the attributes of the electronic information services' components that affect user interaction and correlates them in the usefulness and usability evaluation process. An experimental study traces the relations between usefulness and usability, indicating that these evaluation parameters are interconnected and users do not find discriminating differences between them. The analysis of the content and system attributes suggests that user interaction is affected equally by content and system characteristics. Finally, the study illustrates users' preference for the attributes that constitute a useful system in contrast to those that support usability.