Web-based Procurement New Roles for Intermediaries
Information Systems Frontiers
Electronic Commerce Customer Relationship Management: A Research Agenda
Information Technology and Management
Rosenbluth international: strategic transformation of a successful enterprise
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Journal of Management Information Systems
Electronic Commerce Customer Relationship Management: An Assessment of Research
International Journal of Electronic Commerce
Journal of Management Information Systems
The Journal of Strategic Information Systems
Journal of Management Information Systems
The Power of Patterns and Pattern Recognition When Developing Information-Based Strategy
Journal of Management Information Systems
Journal of Management Information Systems
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In a wide range of industries alternative electronic distribution channels may permit disintermediation of wholesalers and of retailers. In some cases manufacturers or primary service deliverers may be able to deal directly with their customers, while in other industries existing intermediaries may be able to withstand attempts to bypass them. Two illustrative industries -- consumer packaged goods and air travel -- are compared. We conclude that consumer packaged goods producers may for a variety of reasons find it difficult to disintermediate major retailers; alternative competitive strategies for retailers are examined through simulation models.