A Framework for Analysis and a Review of Knowledge Asset Marketplaces
PAKM '02 Proceedings of the 4th International Conference on Practical Aspects of Knowledge Management
Virtual communities and team formation
Crossroads
Influence of team organisation and forum support for software development team members' interactions
International Journal of Information Systems and Change Management
Product matching algorithm for cooperative commerce model
ACACOS'11 Proceedings of the 10th WSEAS international conference on Applied computer and applied computational science
Virtual Community Loyalty: An Interpersonal-Interaction Perspective
International Journal of Electronic Commerce
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Firms competing in the arena of Electronic Commerce (E-Commerce) strive to understand the new business potentials which the Internet offers. This paper considers Virtual Communities of Transaction as an important arena to realize these potentials. Since they can grow trust, cultivate a collective awareness, and stress community knowledge, they can be a valuable component of E-Commerce Sites. We focus on electronic product catalogs (EPCs) as a popular example of a component in the E-Commerce setting and propose an architecture for an "enhanced EPC" - the Participatory Product Catalog (PEP). The PEP brings the notion of Virtual Communities to E-Commerce by combining aspects of product information and community building for business use. PEPs offer (1) the social building of trust, (2) the ability to foster the growth of valuable community knowledge and (3) the effective use of personalization strategies. To personalize PEPs, we present the "My PEP" approach which uses collaborative filtering to alter the interface and the underlying data store. Concluding remarks stress the pivotal role of community building in successful E-Commerce strategies.