Syntax-directed editing of general data structures
Proceedings of the ACM SIGPLAN SIGOA symposium on Text manipulation
ACM Transactions on Graphics (TOG)
Knowledge of command usage in a spreadsheet program
ACM SIGMIS Database
Modeling command selection for speech-based applications
CHI '03 Extended Abstracts on Human Factors in Computing Systems
The evolution of user-centered focus in the human-computer interaction field
IBM Systems Journal
The cognitive model: an approach to designing the human-computer interface
ACM SIGCHI Bulletin
Expertise in a computer operating system: conceptualization and performance
Human-Computer Interaction
Performance evaluation of a genetic algorithm for optimizing hierarchical menus
CEC'09 Proceedings of the Eleventh conference on Congress on Evolutionary Computation
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Designing a human interface to a computer system is more art than science. Systematic research on the human interface to computer systems, when it is performed, is generally an after-the-fact evaluation of an almost finished product. This sort of evaluation is often too specific to a particular product to provide general prescriptions for future interface design and often occurs too late to have a substantial impact on product development. Rarely do research and evaluation provide guidance throughout the development cycle. We propose that an examination of people's natural use of already existing computer systems, using research methods adopted from studies of social behavior (e.g., Kraut & Johnston, 1982; Hooff, 1982) will provide a richer source of information for guiding development. A multivariate examination of naturally occurring human-computer interaction may provide insights into its complex structure in ways that are denied to more experimentally oriented, human-factors research.