Guest Editor's Introduction: An Applied Psychology of the User
ACM Computing Surveys (CSUR)
The natural language of interactive systems
Communications of the ACM
The Psychology of Human-Computer Interaction
The Psychology of Human-Computer Interaction
Evaluating the suggestiveness of command names
CHI '82 Proceedings of the 1982 Conference on Human Factors in Computing Systems
Psychological issues in the use of icons in command menus
CHI '82 Proceedings of the 1982 Conference on Human Factors in Computing Systems
Designing for usability: key principles and what designers think
Communications of the ACM
Work language analysis and the naming problem
Communications of the ACM - Special issue Participatory Design
Communications of the ACM - Special issue Participatory Design
Dynamic generation of follow up question menus: facilitating interactive natural language dialogues
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
When does an abbreviation become a word? and related questions
CHI '85 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Optimization criteria for checkpoint placement
Communications of the ACM
A featural approach to command names
CHI '83 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Evaluating the suggestiveness of command names
CHI '82 Proceedings of the 1982 Conference on Human Factors in Computing Systems
Lexical semantics in human-computer communication
ACL '84 Proceedings of the 10th International Conference on Computational Linguistics and 22nd annual meeting on Association for Computational Linguistics
Direct manipulation interfaces
Human-Computer Interaction
Task-action grammars: a model of the mental representation of task languages
Human-Computer Interaction
Human-Computer Interaction
Learning to use a text editor: some learner characteristics that predict success
Human-Computer Interaction
Testing the principle of orthogonality in language design
Human-Computer Interaction
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Natural language would seem to have a strong effect on users' behavior with artificial command languages for interacting with computer systems. We can divide the potential effects of natural language on command languages into: (a) effects on the names of commands, (b) effects on command arguments, and (c) effects on how command-argument units are interrelated (see Black and Sebrechts [2]). Others have investigated arguments (Barnard et al. [1]) and command-argument interrelations (Carroll [4]). In this paper, we describe our research concerning the first of these—namely, how the names of commands effect the learnability and memorability of the commands. Our investigation uses text-editing as the specific domain. Applied research in human-computer interaction is a subtle affair, with many pitfalls awaiting the unwary researcher. Thus, in addition to presenting research results, we will conclude this paper with some methodological lessons.