Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
Scenario-based design: envisioning work and technology in system development
Scenario-based design: envisioning work and technology in system development
Use of Virtual Science Park resource rooms to support group work in a learning environment
GROUP '99 Proceedings of the international ACM SIGGROUP conference on Supporting group work
Diffusing information in organizational settings: learning from experience
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
CSCW in Practice: An Introduction and Case Studies
CSCW in Practice: An Introduction and Case Studies
Awareness - The Common Link Between Groupware and Community Support Systems
Community Computing and Support Systems, Social Interaction in Networked Communities [the book is based on the Kyoto Meeting on Social Interaction and Communityware, held in Kyoto, Japan, in June 1998]
A Review of Groupware Evaluations
WETICE '00 Proceedings of the 9th IEEE International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises
Group Task Analysis for Groupware Usability Evaluations
WETICE '01 Proceedings of the 10th IEEE International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises
A Practitioners Guide for Assessing Collaboration Systems
WETICE '01 Proceedings of the 10th IEEE International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises
WETICE 2003 Evaluating Collaborative Enterprises Workshop Report
WETICE '03 Proceedings of the Twelfth International Workshop on Enabling Technologies: Infrastructure for Collaborative Enterprises
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This paper presented an approach for the evaluationof a collaborative system, after the completion of systemdevelopment and software testing but before itsdeployment. Scenario and collaborative episodes weredesigned and data collected from users role-playing.This was found to be a useful step in refining the usertraining, in setting the right level of user expectationwhen the system started to roll-out to real users and inproviding feedback to the development team.