User interface evaluation in the real world: a comparison of four techniques
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Comparison of empirical testing and walkthrough methods in user interface evaluation
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Damaged merchandise? a review of experiments that compare usability evaluation methods
Human-Computer Interaction
Beyond standards: reaching usability goals through user participation
ACM SIGACCESS Accessibility and Computing
Comparing accessibility evaluation and usability evaluation in HagáQuê
CLIHC '05 Proceedings of the 2005 Latin American conference on Human-computer interaction
Disrupting digital library development with scenario informed design
Interacting with Computers
Patterns for usable accessible design
HCII'11 Proceedings of the 14th international conference on Human-computer interaction: design and development approaches - Volume Part I
Best practice for efficient development of inclusive ICT
UAHCI'13 Proceedings of the 7th international conference on Universal Access in Human-Computer Interaction: design methods, tools, and interaction techniques for eInclusion - Volume Part I
The link between inclusive design and innovation: some key elements
HCI'13 Proceedings of the 15th international conference on Human-Computer Interaction: human-centred design approaches, methods, tools, and environments - Volume Part I
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Accessibility heuristics have been developed to compliment the accessibility guidelines. The use of Web accessibility heuristics in heuristic evaluations can ensure that a greater range of special needs will be considered, from visual to cognitive impairments. Key advantages of heuristics are conciseness, memorablity, meaningfulness and insight. The heuristics can be used effectively to understand which areas of a site have accessibility issues and can provide useful insight into how to create a solution. However, the heuristics will not tell evaluators whether a Web site conforms to legislation. Studies have confirmed the common belief that heuristics should not replace knowledge but act to cue the deeper body of knowledge defined by the guidelines; it is essential that evaluators be given accessibility education before completing a heuristic evaluation using the accessibility heuristics.