Knowledge management performance evaluation: a decade review from 1995 to 2004
Journal of Information Science
Journal of Information Science
Measuring knowledge management performance using a competitive perspective: An empirical study
Expert Systems with Applications: An International Journal
Exploring demand and capability for managing organizational knowledge in government
Proceedings of the 13th Annual International Conference on Digital Government Research
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Implementing knowledge management (KM) projects or knowledge-sharing philosophies in organizations require significant organization change. Because the introduction of change is difficult, leaders have been encouraged to proactively prepare their organizations and its members as they begin one of these initiatives. As the first step in this process, managers should comprehensively examine their organization's underlying readiness to embrace these initiatives. Unfortunately, the measurement of an organization's readiness for KM initiatives poses significant challenges because no known instrument is available to do so. Accordingly, this study draws on the KM and organizational change literature to propose a synergistic instrument to measure readiness for KM and applied it in an organizational setting.